Specified Commercial Transactions Act

Seller

2A Co., Ltd.

Brand

ⅡA Diamonds

Representative

Ryuichi Takahashi, Representative Director

Address

1-9-5 Ginza, Chuo-ku, Tokyo 104-0061, Japan

Telephone

03-4500-9965

Email

info@2a-diamonds.com

Price

Please refer to the price shown on each product page. Prices shown include consumption tax.

Additional Fees

Delivery within Japan is free of charge. For delivery outside Japan, shipping charges vary depending on the destination country or region. Where customs duties, import taxes or other charges arise in connection with international delivery, they are borne by the customer.

Payment Methods

• Credit card
• Bank transfer

Payment Timing

Credit card: Payment is processed at the time of order. Bank transfer: Payment is made in advance. Dispatch or production of the product begins after payment has been confirmed.

Delivery Timing

In-stock items: Dispatched, as a general rule, within three business days after the order is confirmed. Made-to-order items: This varies by product, but delivery is generally within approximately one to two months after the order is confirmed. Bespoke items: This varies with the specification and the work involved, and is advised individually at the time of order. * Delivery timing may be earlier or later depending on production status, product specifications, the delivery destination and other circumstances.

Cancellation

Whether an item is in stock, made to order or bespoke, cancellation is accepted where you contact us within 24 hours after the order is confirmed. Cancellation more than 24 hours after the order is confirmed is, as a general rule, not accepted.

Returns and Exchanges

Due to the nature of the products, returns and exchanges at the customer's convenience are, as a general rule, not accepted. In particular, for made-to-order and bespoke items, returns, exchanges and cancellations are not accepted more than 24 hours after the order is confirmed.

Resizing

Ring resizing is provided free of charge under ⅡA's Lifetime Care. However, where a change of size requires additional metal, stones or components, a separate charge may apply. Depending on the design or construction, a change of size may not be possible.

Defective or Incorrect Deliveries

If a product arrives damaged or defective, or an item different from your order is delivered, please contact ⅡA within three days after the product arrives. We will review the matter and arrange repair, exchange or another appropriate remedy at the Company's expense.

International Sales and Delivery

We also accept sales and delivery outside Japan. International shipping charges vary depending on the destination country or region. Customs duties, import taxes, customs clearance fees and other charges arising in connection with international delivery are borne by the customer.

Lifetime Care

For cleaning, resizing, repair and other maintenance after purchase, please see ⅡA’s “Lifetime Care” page.

This English text is a reference translation. In the event of any discrepancy between the Japanese and English versions, the Japanese version shall prevail.