Privacy Policy

The Company may collect the following information when you make an enquiry, book an appointment, purchase a product, use after-sales services, or otherwise use the Company’s services.

• Name
• Email address
• Telephone number
• Address and delivery address
• Details of enquiries, consultations and appointments
• Information relating to product purchases and orders
• Information relating to after-sales services
• Browsing history and access information for the Company’s website
• Cookies and other similar identifiers
• Other information that you provide to the Company

The Company uses the information it collects for the following purposes.

• Responding to enquiries and consultations
• Handling salon and online appointment bookings
• Handling product orders, production, payment and delivery
• After-sales services such as repair, maintenance and Lifetime Care
• Making necessary contact with customers
• Improving the Company’s products, services and website
• Analysing usage and improving service quality
• Preventing and responding to misuse and other problems
• Complying with laws, regulations and other rules
• Other purposes incidental to the purposes above

Except where required by law, the Company does not provide personal information to third parties without obtaining the individual’s prior consent.

However, the Company may entrust the handling of personal information to service providers to the extent necessary for product delivery, payment, system operation, website operation and the provision of the Company’s services.

The Company may use services provided by external providers for the operation of its website, the sale of and payment for products, delivery, access analysis and the provision of other services.

In connection with the use of these services, your information may be transmitted to or stored by each provider to the extent necessary for the provision of that service.

Where the Company outsources work involving the handling of personal information, it selects necessary and appropriate service providers and endeavours to manage them appropriately.

The Company’s website may use cookies and similar technologies in order to improve convenience, understand how the site is used, and improve its services.

The information obtained through cookies does not ordinarily include information that by itself directly identifies a specific individual.

You may restrict or disable the use of cookies through your browser settings. In that case, however, you may be unable to use some functions of the website.

In order to prevent leakage, loss, alteration, unauthorised access and similar incidents in relation to the personal information it collects, the Company takes necessary and appropriate security control measures and endeavours to manage personal information appropriately.

Where the individual concerned requests the disclosure, correction, addition, deletion or suspension of use of personal information held by the Company, the Company will respond appropriately in accordance with applicable law.

If you wish to make such a request, please contact the Company’s enquiry desk.

Where you use the Company’s services from outside Japan, your information may be processed and stored in Japan or in the country in which a service provider used by the Company is located, to the extent necessary for the provision of the services.

The Company may change this Privacy Policy in response to changes in law, changes to its services or as otherwise necessary. Where a material change is made, the Company will give notice by an appropriate method on its website.

For enquiries regarding the handling of personal information, please contact the desk below.

2A Co., Ltd.
ⅡA Diamonds

Enquiries: Contact